Contact Us

Hours and Locations

Fairfax Campus

Mason Card, (703) 993-1004
Mason Money/Meal plans, (703) 993-2870
SUB 1, Room 1203, MSN 5A5

Monday 8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
8:30 am - 7:00 pm while classes are in session
8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm
8:30 am - 5:00 pm

Arlington Campus

Van Metre Hall, Room 220, MSN 5A7
(703) 993-9153

Monday10:00 am - 6:00 pm
Tuesday11:00 am - 7:00 pm
Wednesday10:00 am - 6:00 pm
Thursday11:00 am - 7:00 pm
Friday9:00 am - 5:00 pm

If the hours listed are not accommodating, please send an email to request an appointment to have your ID created.

SciTech Campus

Beacon Hall, Room BE 1034, MSN 3A2
If needed, there is 30-minute parking in front of Beacon Hall.

Monday - Friday9:00 am - 8:00 pm

Loudoun Campus

21335 Signal Hill Plaza, Sterling, VA 20164
Suite 130, MSN 1G9
(703) 993-4350

Monday - Friday9:00 am - 5:00 pm

Mason IDs are printed on the Fairfax Campus and sent to the Loudoun Campus.



Hours may change to accommodate orientations. The university observes the following holidays: MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving.


Jerry BaughDirector(703)
Laura CallahanMason Money Coordinator(703)
Ryan ElciMeal Plan Administrator(703)
Steve DuvalTechnical Support Coordinator (703) 993-9795
Thaya LugirawanichMason Card Technical Support(703)
Christina MattSpecial Projects Coordinator(703)
Mason ID Inquiries (703)
Mason Meal Plan Inquiries (703)
Technology Support(703)

Mason Card Support

If you need immediate assistance, please call:

(Monday through Friday, 9:00AM – 5:00PM)


For most standard requests you can send an email to

You can create a ticket using the "Request Help" widget in the bottom right corner.